At Northcut Success Solutions LLC, we are committed to delivering exceptional coaching services. However, we understand that unforeseen circumstances may sometimes necessitate cancellations. To maintain our service quality and efficiently manage our resources, we have implemented the following refund policy:
Refunds for online courses are available only within the first 7 days after purchase, provided that less than 25% of the course content has been viewed. Clients wishing to request a refund within this period should do so through the following link: Refund Request Form.
Please note that refunds will not be available after this 7-day period if more than 25% of the course content has been viewed.
The refund policy for both live and Zoom seminars is as follows:
- Cancellation made 45 days or more before the event: Clients are eligible for a 50% refund or a 75% credit that can be used towards future Northcut Success Solutions LLC services. Refunds can be requested using the Refund Request Form.
- Cancellation made between 20 and 44 days before the event: Clients can opt for a 25% refund or a 50% credit towards future Northcut Success Solutions LLC services. Refunds can be requested using the Refund Request Form.
- Cancellation made less than 20 days before the event: No refunds will be provided. However, a 50% credit can be applied towards future Northcut Success Solutions LLC services.
Refunds for group coaching programs can be requested within 7 days after purchase by filling out the Refund Request Form.
Please note that a 10% administrative fee will be deducted from these refunds.
By purchasing any of our products, the client agrees to the terms and conditions of the refund policy stated above. It signifies the client's understanding and acceptance of these terms. If clients have any questions or concerns about this policy, they are encouraged to contact Northcut Success Solutions LLC before finalizing any purchases or registering for events.